● Move the device closer to your phone, ideally within 3 meters, and avoid interference sources.

● Turn off other devices already connected via Bluetooth.

● Restart your phone’s Bluetooth or restart the device.

● Close the APP from the system background, then reopen it.

Our beauty mask can be used daily, up to once per day. Each mode has a preset duration in the railia APP, and the device will stop automatically when your session ends.

The railia Rai-FACE intelligent LED therapy mask supports AI skin analysis and automatically customizes a skincare plan that precisely meets your skin’s needs. You can also manually select your preferred mode in the railia APP, and each mode comes with a preset duration — easy, one-tap skincare!

Please follow the steps for using the railia Rai-FACE Intelligent LED Therapy Mask ↓

① Connect the device: Download and log in to the railia APP, then click “Bind Device.”

② Clean your face, and apply an appropriate amount of serum, cream, or other skincare to keep skin moisturized.

③ Skin sensitivity test: Test on a small, thin-skin area such as behind the ear or along the jawline. If discomfort occurs, stop using immediately.

④ Wear the mask: Put it on from top to bottom, then adjust it for a comfortable fit.

⑤ Start skin analysis or treatment on the APP.

⑥ After the treatment, long-press the power button for 2 seconds to turn off.

⑦ If your skin feels dry afterward, apply hydrating skincare or a moisturizing mask.

Our beauty mask contains 65 modules with a total of 325 high-precision LED lights, offering wider coverage, more even illumination, and higher treatment efficiency.

When the mask is in near-infrared mode, the infrared light is invisible to the human eye. The LEDs are working even if you cannot see them.

The railia Rai-FACE mask provides five professional-grade light types: Red / Blue / Green / Yellow / Near-infrared. It supports multiple care modes including: Daily Balance, Firming & Anti-Aging, Spot-Lightening & Brightening, Oil-Control & Acne Care, Soothing & Desensitizing, and AI Smart Mode.The AI Smart Mode, powered by our exclusive Rai-SKIN™ AI technology, continuously analyzes your skin and customizes zone-specific light therapy for truly personalized skincare.

No. The mask features medical-grade soft silicone eye covers that effectively block excess light. As long as the mask is worn correctly, it will not harm your eyes.

LED therapy results are cumulative — benefits begin from your first use, but visible improvements generally appear after 2–8 weeks of consistent use. Please be patient with your skin. Consistency, along with proper cleansing, moisturizing, and sun protection, will deliver stable and lasting improvement.

A full charge supports around 5 complete uses. It takes about 2 hours to fully recharge.

● Low battery: red light slowly flashes

● Extremely low battery: red light stays on

● Charging: yellow light stays on； Fully charged: yellow light turns off